| Q.1: How
do I use FTP? |
| The easiest
way to transfer files to
your site is to use a File
Transfer Protocol (FTP)
utility. Often, FTP clients
are bundled with your Internet
service provider package.
Your FTP username and password
will be sent to you in your
email. After you connect
to the FTP server, you can
directly access the directory
containing your files by
entering the File Manager.
You'll be able to see the
files in your directory,
as well as edit them, delete
them, rename them, and more.
For more queries on FTP
refer to the link below
http://kb.indiana.edu/data/aerg.html
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| Q.2: What
are some publishing tools
that use FTP? |
| Any HTML
publishing tools use FTP.
Some commonly available
Windows and Macintosh programs
that work with the FTP service
are listed below.
Windows Publishing Tools:
Netscape Composer (part
of the Netscape Communicator
4.0 package)
Frontpage 2.0 (part of
the Microsoft Internet
Explorer 5.0 package)
Macromedia Dreamweaver
Microsoft FrontPage 98
(Be sure to put a leading
slash ("/")
on all file paths. Also,
FrontPage 98 creates subdirectories,
which allow you to organize
your web site more easily.)
Microsoft FrontPage 2000
Microsoft Web Publishing
Wizard (Be sure to put
a leading slash ("/")
on all file paths.)
Adobe GoLive
Adobe PageMill 3.0
NetObjects Fusion (PC)
Macintosh Publishing
Tools:
Netscape Composer (part
of Netscape Communicator
4.0 package)
Microsoft FrontPage 1.0
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| Q.4: Why
don't any of the changes
show up on my site? |
| First, make
sure that you save the file
in order to see any changes.
You should see the changes
when you click the "View"
link next to the file name
in your File Manager.
If you don't see the
changes to your file when
you access your web page,
hold down the "Shift"
key on your keyboard while
clicking the "Refresh"
or "Reload"
button on your browser
toolbar. This will completely
reload your page and should
show any changes you made.
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| Q.5: How
do I upload files from my
own computer? |
| You will
find answers to this query
in the Help section of the
Ensim Control Panel. Click
to select either Windows
or Linux related help. |
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| Q.6: Why
is my file being denied? |
| Your file
may be denied for one or
more of the following reasons:
The file type is not
supported.
The file size is too
large.
The name of your file
is invalid.
Here are some things
to check before you post
the file again:
Please visit our File
Types List to view our
supported file types.
Our FTP servers also
check to see if the file
being uploaded has the
correct file extension.
If you have a .bmp image
and simply change the
file extension to that
of .gif or .jpg, our servers
are setup to deny it.
To convert a .bmp image
to a .gif or .jpg image,
you'll need to use an
image-editing program.
We suggest that you try
to keep your file sizes
under 2MB per file. This
will also decrease the
time it takes for your
visitors to view your
files.
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| Q.7: Why
am I unable to connect to
the FTP server? |
| This may
due to a line disruption.
We request you to please
try again at your convenience.
Please also check the username
and password you are using.
They should valid and are
case sensitive. |
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| Q.8: When
can I start hosting my site?
|
| If your domain
name linked to your hosting
package is available and
we've received your payment,
your account will be activated
within 24-48 hours. Your
username and password will
be mailed to you along with
the link to access and host
your own website. |
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| Q.9: What
is the difference between
the Linux and the Windows
hosting packages? |
| Both the
Windows and the Linux hosting
packages are available in
different plans - Click
here for more information. |
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| Q.10:
Are the sites on Windows
and Linux different? |
| Depending
on which Hosting plan you
buy, you will be given access
to the Windows or the Linux
platform to manage and control
your domain. Every Hosting
package gives you access
to the Control Panel. It
is a web based control panel
specifically designed for
professional web hosting.
It consists of a variety
of easy-to-use tools and
features to help you build
and manage a professional,
quality web site.
Linux hosted sites also
support PHP and Perl while
Windows hosted sites can
support ASP, ASP.NET,
PHP and Active Perl.
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| Q.12:
If I have a domain with
You, can we still take email
services and web hosting
from another service provider? |
| Yes, you
can. We give you complete
flexibility to pick and
choose your services. However
we don't really see why
you would do that. |
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| Q.13:
Do you support CGI, PERL,
XML, ASP? |
| Yes we do
support all of the above. |
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| Q.14:
Where does one upload the
site i.e. in which subdirectory?
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| Once you
login, you can upload your
site under the Mainsite
HTML folder under the Home
directory on the Linux server,
or you could create subfolders
under the same 'and wwwroot'
or web root on the Windows
server. |
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| Q.15:
What is the version of the
OS you are using on your
servers? |
| The OS for
Windows is Windows 2003
Enterprise and for Linux
it's Linux Red Hat Release
Enterprise edition. |
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| Q.16:
Which SQL database is available
on Windows and Linux, is
it MS-SQL or MY SQL? |
| The database
available on Windows is
SQL AND MYSQL while the
database available on Linux
is MY SQL. |
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| Q.17:
How many tables can one
create in a database and
what's the maximum size
allowed for one database? |
| The maximum
space allotted for both
files and database is 100
MB each. |
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